Early in my career at SpaceX, I was the only person dedicated to training the mission control team for Dragon. For three years, I built the training for the operations team. The documentation came second, always the thing I'd get to later, always the thing that felt like overhead against the actual work of getting the mission ready.
Then we needed to scale.
NASA's moon return plans announcement this week has me thinking about that lesson. Specifically, how it will affect the new era of human space exploration as space boots meet space ground once again.
